Overview

Return Policy for Laser Cut Wood Decoration Items (woodwelt.eu)
At [woodwelt.eu], we strive to ensure that you are completely satisfied with your purchase. If for any reason you are not fully satisfied with your laser cut wood decoration items, we offer a straightforward return policy to assist you.

1. Eligibility for Returns
   Items must be returned within 14 days of receipt. Our refund and returns policy lasts 14 days. If 14 days have passed since your purchase, we can’t offer you a full refund or exchange.
   The items must be in their original condition, unused, and in their original packaging.
   Proof of purchase (receipt or order confirmation) is required.
2. Non-Returnable Items
   Customized or personalized items are non-returnable unless they arrive damaged or defective.
   Items marked as final sale are not eligible for return.
3. Return Process
   Contact our customer service team at [info@woodwelt.eu] or [+4917681055522] also available whatsapp to initiate a return.
   Provide your order number and reason for the return.
   Our team will provide you with a Return Authorization Number (RAN) and detailed instructions on how to return your item.
4. Shipping Returns
   Pack the items securely in their original packaging, including any documentation, accessories, and manuals that were shipped with the product.
   Clearly write the Return Authorization Number (RAN) on the outside of the package.
   Ship the return package to the address provided by our customer service team.
   Customers are responsible for return shipping costs unless the item was received damaged or defective.
5. Refunds and Processing Time
   Once we receive your returned item, we will inspect it to ensure it meets the return eligibility criteria.
   If approved, your refund will be processed within 7-10 business days.
   Refunds will be issued to the original payment method. Please note that it may take additional time for your bank or credit card company to process and post the refund.
6. Damaged or Defective Items
   If you receive an item that is damaged or defective, please contact us immediately at [info@woodwelt.eu] or [+4917681055522].Also available whatsapp
   Provide details of the damage or defect and include photos if possible.
   We will arrange for a replacement or a full refund, including shipping costs, for damaged or defective items.
7. Exchanges
   At this time, we do not offer direct exchanges. If you need a different item, please return the original item for a refund and place a new order for the desired item.
8. Contact Us
   For any questions or concerns regarding our return policy, please contact our customer service team at:
   Email: [info@woodwelt.eu]
   Phone: [+4917681055522] Also available whatsapp
   Hours: [Mo to Sat 7:30 AM to 20:00 PM ]
   We appreciate your business and are committed to ensuring your satisfaction with our laser cut wood decoration items.

Woodwelt.eu .
Address.
Name: Woodwelt.eu or Shakeel Danish –
Streat Name . Holztraubacherstraße 5
postel code . 84066 Mallersdorf-Pfaffenberg.